Trusted by B2B service businesses across 50+ markets:
benefits
100% Remote
Work from anywhere in North America. Bring your own quiet remote setup with solid internet, webcam, and mic.
$120K OTE
$100K USD base plus performance bonus tied to team and client outcomes. Bigger ceiling as you deliver.
Real Ownership
Direct partnership with the founder and Head of GTM. Your work shapes the company, not just a roadmap ticket.
Build Your Brand
Post consistently on LinkedIn with team support. Your audience becomes a long-term personal asset that travels with you.
Mission-Driven Team
Small, tight-knit team of operators who care deeply about the work and each other. You're building something different, not just collecting a paycheck.
In-Person Collaboration
Events, offsites, and working sessions. Bonus points if you're within a flight of Toronto.
Responsibilities
Responsibilities
Lead the fulfillment team
Daily standups, Slack, and ongoing coaching keep the team aligned and accountable.
Run the weekly operating rhythm
1:1s, pod meetings, and scorecard reviews. You hold the cadence.
Own the hiring funnel
Recruit and onboard GTM Engineers as we scale. Design onboarding and ongoing training programs.
Build internal processes and SOPs
Document the systems that drive client results forward. If it isn't written, it doesn't exist.
Own client and team dashboards
Full visibility into what's working and what's slipping, before it slips. Every client has a clear owner.
Build AI-native workflows
Use Claude Code and modern tooling to create real leverage across the team.
Requirements
3+ years in agency ops, GTM ops, or senior fulfillment
You've run the operational side of a service business, not just executed inside one.
You've run outbound at scale
Volume, infrastructure, deliverability, and the operational mechanics that break at every growth stage.
You've managed a team of 3+ in a service business
Direct people leadership with accountability for outcomes, not just coordination.
You've built operating cadences from scratch
Not just maintained someone else's. You think in systems and roll up your sleeves the same week.
Figure-it-out ability
You take things into your own hands, protect the founder's attention, and only escalate the real walls.
Bonus: Claude Code experience
Core to how we operate. We want people who build leverage with AI, not just use it.
